Dataduct Services

Dataduct technologies provides a range of professional services in relation to Telecom Data Integration and Mediation Solutions.

  • Systems Data-Integration Audit (and integration score)
    A data integration audit will analyze one or more NMS or OSS systems in terms of the level of data integration and quality of data feeds. Observations and recommendations covering the scope and merit of improvements are delivered. A cost-benefit analysis can additionally be provided along with an overall data-integration score.
  • Software Project Services
    Data requirements, analysis and specification are key elements to any successful project. While almost all solutions will benefit from utilizing the Concert platform, custom software solutions are also provided as required.
  • Solution Support Services
    Service Level Agreements (SLAs) are offered on an extended 24/7 or standard 8/5 basis depending on requirements. SLA may optionally cover Level 1 or Level 2 support in addition to Level 3 product support.
  • Training and Education.
    A range of Concert Mediation System training courses are provided.